Direct Wholesale Parts Ordering 

 

1) Send Request

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Download the XLSX template for your request.

 

Send your spare parts quote request to us at:

order@megano.fi

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Or via our WhatsApp Parts Manager at:

+358 46 543-7445 (24/7).

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2) Approve Offer​​

• You will receive a price quote for the requested parts, along with estimated delivery times for each item.

• The prices in the quotation are based on EXW terms from the ITR-Agri warehouse in Modena, Italy.

• Transportation is handled by DB Schenker, and their charges will be itemised separately on the final invoice.

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3) Make Down Payment​

• Payment for the order must be made before processing begins.

• Please note that transport costs are not included in the Proforma Invoice.

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4) Get Order Confirmation​

• Once your payment is processed, you will receive an Order Confirmation.

• For stock items, the estimated delivery time to our location in Vantaa is approximately 2 weeks

 

5) Track your a shipment​

• Transportation is managed by DB Schenker. 

• You will receive a tracking link to monitor the movement of your shipment.

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6) Make a final payment and meet your parts​

• Once the cargo arrives at our delivery point in Vantaa, Finland, we will notify you and issue the final Invoice.

• After the invoice is paid, we will arrange last-mile delivery across Finland through DB Schenker Oy.

• Alternatively, self-pickup is available from our delivery point in Vantaa.

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​7) Returns and Refunds​

If you are not satisfied with the products you've purchased from us, you have the option to return them within 14 days of receiving the items for a full refund (less the original delivery cost and applicable restocking charges). You are responsible for all transport charges related to the return. To initiate a return, please notify us in writing beforehand for approval. Any unauthorized returns, or returns without prior written notification, will incur a restocking charge. Restocking charges may also apply to returns that are authorized but do not meet the stated conditions upon inspection.

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Claims for errors must be made within 14 days of the receipt of the item.

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• Shipping, handling and transaction fees are nonrefundable.

• All merchandise must be in original boxes and include all original packaging manuals and merchandise materials.

• Labor, installation, surcharges or any other applicable fees from the original purchase are non-refundable.

• Product must be in original condition and not installed.

• Returns for merchandise received as part of a “free shipping” offer will be credited for the amount of the returned merchandise less actual outbound shipping charges paid by us and any restocking fee that may apply.

• Electronic components are non-returnable

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Please note that no refunds will be issued for items returned after 14 days unless previously agreed upon in writing. In special circumstances where a return is accepted after 14 days, a credit may be provided for future purchases instead of a refund. Ensure to communicate and receive confirmation in writing for any exceptions to the return policy.

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